Guavus Redefines Operations for Global Operators at ANGA COM
San Mateo, Calif. – May 19, 2017 – Guavus, Inc., a pioneer in developing Machine Intelligent, big data analytics platforms, today announced it will showcase how global operators are leveraging machine intelligence as a key enabling technology to transform network and service operations and advance the customer experience at ANGA COM, May 30 – June 1, in Cologne, Germany.
Guavus demos (Stand 7/MS3):
Guavus will showcase a new breed of operations analytics modules that understand and anticipate customers’ needs, provide enriched service assurance in legacy and virtualized environments along with other capabilities such as:
- Discover and prioritize service anomalies according to customer impact;
- Real-time assisted and preventative customer care;
- Proactively prescribe maintenance that improves the customer experience;
- Offer data monetization opportunities;
- Provide real-time policies for tethering detection and enforcement; and
- Dynamic subscriber segmentation.
Guavus’ Andrew Colby, Sr. Director Customer Solution Architecture, will present, Unlocking Customer Experience Insights with Machine Intelligence on Thursday, June 1st at 10:00 am CEST. The presentation will discuss how operators can glean key insights using machine intelligence to help improve the viewer experience by making legacy networks smarter, creating more automated and proactive networks. By analyzing data over time, MI can deliver insights such as what is likely to happen next and prescribe actions such as what proactive steps should be taken to achieve a desired outcome.
Founded in 2006, Guavus has been built from the ground up to unlock the value of machine-generated big data for operational excellence. Guavus’ platform and application modules collect, enrich, and correlate massive volumes of structured and unstructured data, and apply machine intelligence techniques to drive contextualized actions for real-time decisioning.
Public Relations, Guavus